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Anna Biggins
Senior Audiology ManagerPhonak
Anna is currently the Senior Audiology Manager at Phonak. She has worked in the field of audiology and hearing aids for 25 years, and is passionate about all things audiology.

Ask Anna: Can noise damage my hearing even though I have hearing loss?

Ask Anna is a weekly advice column for the hearing loss community.
Dear Anna, I am hard of hearing, but I enjoy going to concerts and listening to music. Can my hearing be damaged by noise even though I have already lost most of my hearing? Do I still have to wear hearing protection? I would like to keep as much of my hearing as possible. Thanks, Worried musician

Posted in Blog Health

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Ask Anna: What is a Roger Pen and how does it work?

Ask Anna is a weekly advice column for the hearing loss community.

Dear Anna,

I recently started college and I am trying to decide what hearing accessories will be best for when I am in the classroom or participating in extracurricular activities. I’ve heard about the Roger Pen, but I don’t know much about it. Could you explain what it is, how it works and where I can get one? – Confused college student

Posted in Blog Education RogerPen

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Ask Anna: What phone should my hard of hearing parents use?

Ask Anna is a weekly advice column for the hearing loss community.   

Hi Anna,

My parents are looking to buy a new phone for their home. They asked me if I knew what to recommend, but I have no idea what the right model to offer would be. What type of phone do you suggest is best for someone who is hard of hearing?

Jim- in the United States

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Ask Anna: Can swimmer’s ear cause hearing loss?

Ask Anna is a weekly advice column for the hearing loss community.

Dear Anna,

During the summer months, my children are constantly in the pool. Every so often one of them will come back from the pool with swimmer’s ear. I am worried that if this happens too often it will affect their hearing. Can swimmer’s ear cause hearing loss?  – Concerned mother

Posted in Blog Health

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Ask Anna: How do I dry my hearing aids?

Ask Anna is a weekly advice column for the hearing loss community. 

Dear Anna,

During the summer months, I have a hard time taking care of my hearing aids. I am worried that they are being over-exposed to moisture because the humidity levels are higher. Do you have any tips for drying out my hearing aids and keeping them in good condition during the summer?

I have spent a lot of money on my hearing aids and I don’t want to dry them out incorrectly or damage them in any way. – Sarah in Miami

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Ask Anna: My grandfather won’t wear his hearing aids

Ask Anna is a weekly advice column for the hearing loss community.   

Dear Anna,

My Grandfather is in his 80’s and has severe, age-related hearing loss in both ears. My aunt got him a hearing aid but it wasn’t the expensive one the Audiologist recommended (still pretty expensive, though) and frankly the results have been disappointing. There seems to be too much interference and he’s been unwilling to use them.

Posted in Blog

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Ask Anna: Can children wear in-the-ear hearing aids?

Ask Anna is a weekly advice column for the hearing loss community.   

Dear Anna,

My son was recently diagnosed with hearing loss, and we are looking what hearing aid would be best for him. I prefer the small, in-the-ear hearing aids, but our audiologist is encouraging the larger hearing aids that go behind his ear. Can children wear in-the-ear hearing aids? What are the benefits and disadvantages of behind-the-ear hearing aids for children?  – Lewis in California  

Posted in Blog

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Ask Anna: Why do my hearing aids squeal when I’m on the phone?

Ask Anna is a weekly advice column for the hearing loss community.   

Dear Anna,

Hi, I purchased the Phonak Audéo BR rechargeable hearing aids in December and for the most part I am extremely pleased with them. Lately, however when I’m in meetings at work and there is a someone on a conference call, my hearing aids begin to put out a high pitch squeal. This has happened on more than one occasion and is very embarrassing. I usually have to take them out to stop the noise feedback. Is there something I can do with them to change this or us this just something I need to live with? – Lewis, “Working with hearing loss” in Atlanta 

Posted in Blog Products

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