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Anna Biggins
Senior Audiology ManagerPhonak
Anna is currently the Senior Audiology Manager at Phonak. She has worked in the field of audiology and hearing aids for 25 years, and is passionate about all things audiology.

Ask Anna: What is a Roger Pen and how does it work?

Ask Anna is a weekly advice column for the hearing loss community.

Dear Anna,

I recently started college and I am trying to decide what hearing accessories will be best for when I am in the classroom or participating in extracurricular activities. I’ve heard about the Roger Pen, but I don’t know much about it. Could you explain what it is, how it works and where I can get one? – Confused college student

Posted in Blog Education RogerPen

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Ask Anna: What phone should my hard of hearing parents use?

Ask Anna is a weekly advice column for the hearing loss community.   

Hi Anna,

My parents are looking to buy a new phone for their home. They asked me if I knew what to recommend, but I have no idea what the right model to offer would be. What type of phone do you suggest is best for someone who is hard of hearing?

Jim- in the United States

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Ask Anna: Can swimmer’s ear cause hearing loss?

Ask Anna is a weekly advice column for the hearing loss community.

Dear Anna,

During the summer months, my children are constantly in the pool. Every so often one of them will come back from the pool with swimmer’s ear. I am worried that if this happens too often it will affect their hearing. Can swimmer’s ear cause hearing loss?  – Concerned mother

Posted in Blog Health

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Ask Anna: How do I dry my hearing aids?

Ask Anna is a weekly advice column for the hearing loss community. 

Dear Anna,

During the summer months, I have a hard time taking care of my hearing aids. I am worried that they are being over-exposed to moisture because the humidity levels are higher. Do you have any tips for drying out my hearing aids and keeping them in good condition during the summer?

I have spent a lot of money on my hearing aids and I don’t want to dry them out incorrectly or damage them in any way. – Sarah in Miami

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Ask Anna: My grandfather won’t wear his hearing aids

Ask Anna is a weekly advice column for the hearing loss community.   

Dear Anna,

My Grandfather is in his 80’s and has severe, age-related hearing loss in both ears. My aunt got him a hearing aid but it wasn’t the expensive one the Audiologist recommended (still pretty expensive, though) and frankly the results have been disappointing. There seems to be too much interference and he’s been unwilling to use them.

Posted in Blog

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Ask Anna: Can children wear in-the-ear hearing aids?

Ask Anna is a weekly advice column for the hearing loss community.   

Dear Anna,

My son was recently diagnosed with hearing loss, and we are looking what hearing aid would be best for him. I prefer the small, in-the-ear hearing aids, but our audiologist is encouraging the larger hearing aids that go behind his ear. Can children wear in-the-ear hearing aids? What are the benefits and disadvantages of behind-the-ear hearing aids for children?  – Lewis in California  

Posted in Blog

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Ask Anna: Why do my hearing aids squeal when I’m on the phone?

Ask Anna is a weekly advice column for the hearing loss community.   

Dear Anna,

Hi, I purchased the Phonak Audéo BR rechargeable hearing aids in December and for the most part I am extremely pleased with them. Lately, however when I’m in meetings at work and there is a someone on a conference call, my hearing aids begin to put out a high pitch squeal. This has happened on more than one occasion and is very embarrassing. I usually have to take them out to stop the noise feedback. Is there something I can do with them to change this or us this just something I need to live with? – Lewis, “Working with hearing loss” in Atlanta 

Posted in Blog Z-Products

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3 Hearing Challenges Solved with Titanium Hearing Aids

Choosing your first hearing aid can be overwhelming, as there are many factors that go into this decision – both for your personal preference and your hearing needs. What makes it more confusing is that many hearing aids look the same on the outside.  

In-the-ear hearing aids (small hearing devices that sit inside the ear canal and do not wrap around the ear – also known as behind-the-ear or BTE hearing aids) are generally preferred by first time users. While ITEs  have similar sound quality and performance to BTEs, they also have some challenges; they are not always as small as people would like, due to the natural properties of the standard shell material (acrylic) they can break, and they are not always comfortable.

Phonak has been working to identify a solution to these issues, and a new shell material, titanium (yes, the metal) has been discovered as the answer.

But how can a titanium hearing aid solve the most problematic and longest running issues related to in-the-ear devices?

Posted in Z-Products

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Ask Anna: Do small hearing aids work for severe hearing loss?

Ask Anna is a weekly advice column for the hearing loss community.   

Dear Anna,

“I have severe-to-profound hearing loss and currently wear a hearing aid that goes behind my ear. I would like something a bit smaller. Are there any in-the-ear  hearing aids that are suitable for severe-profound hearing loss? Which is the most powerful?” – Charles in Dallas

Posted in Blog

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