Hi, I purchased the Phonak Audéo BR rechargeable hearing aids in December and for the most part I am extremely pleased with them. Lately, however when I’m in meetings at work and there is a someone on a conference call, my hearing aids begin to put out a high pitch squeal. This has happened on more than one occasion and is very embarrassing. I usually have to take them out to stop the noise feedback. Is there something I can do with them to change this or us this just something I need to live with? – Lewis, “Working with hearing loss” in Atlanta
The first thing to check is if this high pitch whistling happens only when you are in conference calls or if it happens at any other time? If it happens at other times then it could be that the earpiece of your hearing aid has become little loose or if there is some wax that has built up in your ear. It is unlikely that a conference call system is interfering with the hearing aid. Our rechargeable hearing aids do not behave any differently to non-rechargeable hearing aids, they just have a different battery that supplies the power they need.
However, this is not something you should have to live with. Unfortunately if there is no obvious cause of the whistling then it becomes a process of elimination, here are few things you can check.
If none of these suggestions are helpful, I do think it would be worth speaking with your audiologist as they may have another idea and will be able to check your ears and check that your hearing aid is working.
I hope you get to the bottom of this problem and please let me know the outcome or get back to me if you have further questions.
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