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Hearing Loss at Work.

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Nate and Tim have very different jobs. Nate is a customer service and sales specialist who interacts with the public all day long. Tim is a senior product manager for a large, international corporation. See how each man navigates hearing loss on the job, with both success and grace.

Editorial Staff
I work at Phonak and write for HearingLikeMe.com.

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19 Comments on "Hearing Loss at Work."

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COCVS201
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COCVS201
I am currently unemployed and finding a job that fits me is very difficult. As I have over 11 years of Data Entry with 10 Key skills. Finding a job without customer service and phone skills is frustrating. I am very good on back of the office type position with Data Entry, Filing, and other general duties without having to interact with customers and phone is difficult. So, I join here to see or find if possible someone has an offer help or suggestion on my daily job search.
LaMimosa
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LaMimosa
After a lifetime of not having to make “special” request on the job, I found myself doing just that. It’s been quite a blow to me to be honest. I am thrilled that others have success on the job and am hoping I can deal with my reality of my hearing loss is becoming a real issue in my life. I work at a law firm and responsible for transcribing reports from a cassette to a document. That has been challenging. When I was asked why it was taking me so long to complete that task, with all I muster… Read more »
pure78
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pure78
I am glad that some people can be successful on their jobs I wish that could be me because my job will not get my attention by facing me when they talk to me and my feelings get hurt.
hugsandharmony
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hugsandharmony
I have many problems with not being able to hear on the job. I am held accountable for things could not hear and my hearing is worse when I am under stress. I have been with my company for 27 years and am worried that the are now trying to terminate me. Your suggestions are appreciated. Karen-Hard of hearing in a right to work state.
Allen1
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Allen1
I found this video very interesting and entertaining hearing about Nate and Tim how the cope with their hearing loss working on the job. I’m so happy for them dealing with their hearing disability “smile”…
Misha82
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Misha82
I’m lucky that in South Africa the labour laws require a certain percentage of disabled people in larger companies. i’m actually a valuable commodity on the labour market! my boss and immediate supervisor are amazing but some of my colleagues refuse to acknowledge that I have a disability. I have moderate to severe hearing loss. one girl actually said to me “oh you’re not disabled, its like saying because I wear glasses i’m disabled”. I wanted to hit her. Last year we had our planning and evaluation meeting the week before I got my hearing aid … I heard nothing.… Read more »
CarolHodge
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CarolHodge
So refreshing to find out that others have the same feelings that I have. With a hearing loss, you are more isolated than most people know. I have had a problem keeping jobs since my hearing loss has gotten progressively worse over the years. I have been a registered nurse and worked in healthcare in many disciplines, and I am sorry to say that most are NOT very accommodating when it comes to the needs of their employees. It is simply too easily to find a reason to let you go, especially in a right to work state such as… Read more »
brapp23
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brapp23
Andrea, I understand how you feel. I am a special ed teacher and had my school tell me they didnt want me back the following year. I learned slower than others and didnt fit in pretty much but they didnt use those words. Now I am trying to find a job. Its rough. If I dont find a a teaching job in the next 3 week or so I’ll have to sub again and work another part time job. People dont’ care about our challenges with hearing impairment. I have a progressive hearing loss with moderate to profound in both… Read more »
Andrea Dawn
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Andrea Dawn
I’m hard of hearing, I read lips, and do not do well on the phone. I’ve been working at my job for over 10 years in Long Term Care Pharmacy. As the business changed and grew over the years, my position changed from being a Fill Tech to Order Entry, a position that relies heavily on verifying orders over the phone. I work with a great team of coworkers and immediate management. My co-workers readily make all necessary phone calls for me, and my Supervisor gets me one-on-one training whenever possible when learning a new computer system, etc. My challenge,… Read more »
Daintylady
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Daintylady
I am profound deaf. Started losing my hearing 15yrs ago. I’ve been a business owner all my life. I refused to believe i have a disability. It was very hard for me to accept. But with the help of wonderful friends…im learning to deal with it. I struggle at work to hear my clients. But i refused to give up. I believe we are all in the same boat. We are special. I found the best way for me to deal with it is to tell myself…God doesnt want me to hear no evil. He thinks i only need to… Read more »
Jessup123
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Jessup123
This is a very encouraging video. I was born with severe to profound hearing loss and have done well with the use of hearing aids. Recently I suffered additional hearing loss where things at work have become significantly difficult. I lead an engineering team and often am in charge with communication with my team and senior management. I found that the use of ASL helps me quite a bit during group meetings, but my best method for communication is one on one face to face. My hearing has progressed to the point where I may need to consider a cochlear… Read more »
brapp23
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brapp23
Mercado, the main point I alway stress to people like us who has severe hearing issues is to work hard despite the odds but to make sure to keep to a profession or job that is achievable. You know your limitations and what can reasonably be expected and what is not a realistic goal. For me working in a profession that requires almost total phone communication is out of the question. I took a few ASL classes to help with communication and a girl in my class was deaf in one ear and and very bad hearing damage in the… Read more »
mercado_ver
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mercado_ver
Wow! This is amazing and you have no idea how bless you are. I do have the ability to speak fairly well even with my hearing loss (about 80-85% loss both sides). I had worked as sale associate at the mall for about 3 yrs, then I worked as account payable for 2 yrs. I am currently studying in Master program for Global Management. Now this will be a challenge for me to look for a new job because about 90% of the job require phone. I have been to few interview, they did not suspect that I have hearing… Read more »
brapp23
Guest
brapp23
That’s very cute. The website on the verification say…..”verify using audio.”
brapp23
Guest
brapp23
I am 35 and lived with the hearing impairment all my life. It is passed along in the family so my mother has it, my nephew, my grandfather (when he was alive) and now both of my toddler children. The condition gets worse over time constantly and I find myself often noticing a decline in hearing. I have a mild to moderate in one ear and a mod to profound in the other (and getting slowly worse.) I struggled all my life with keeping decent jobs in retail and believe it or not, call centers. After college I worked very… Read more »
zanna1
Guest
zanna1
Hi everyone, My name is Suzanna and I work for the State of Ohio. I am hearing impaired (mild to moderate SNHL on one side, moderate to sever SNHL on the other,) due to a car accident I had in 1991. I have been wearing HAs since 2007 and this past year bumped up to a much better pair for SNHL. What a difference they can make when insurance covers them! As far as work goes, I have had to deal with declining hearing in the last few year, and some not so forgiving managers and co-workers. It is difficult… Read more »
RobinB
Guest
RobinB
Valerie, I can feel your pain. I actually could have wrote your comment. Two years ago I suffered with a hearing trauma. I was able to continue doing my job as it was a work from home doing data entry. All communication was done via email. Just last week my company closed its doors. So after 8 years, no job, 56 years old and profound hearing loss I am scared to death. I have been looking for a job since April 2013. I even applied to a hearing aid company. I figured they would have every accommodation that I would… Read more »
hugsandharmony
Guest
hugsandharmony
Dear LaMimosa,

I feel your pain. I have worked for a large firm which provides me with little assistance in circumstances when I cannot hear. My hearing is never the same too. I have lost all my work friends. I have been denied many advances because I can’t hear as well. Sometimes there is comfort in just knowing you are not alone. All the best, Karen Z

swisscheese
Guest
swisscheese
“Reasonable Accommodation”. There are so many tools, resources and solutions that an employer can provide to help us keep working, effectively. I was able to get a “Pocket Talker” for meetings and re-position my work space so my back is not to the entry, all with the support of my employer. I also speak up if I cannot hear someone during meetings and other important business conversations. This, plus reaching out to the State’s Rehabilitation offices, can be an enormous help. There are programs that may provide financial assistance for more expensive items, like hearing aids. Good luck everyone!

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